IF RE-BOOKING SEGMENTS FROM AVAILABILITY

Display availability

Example…. To display availability of all United flights from SFO to HNL for today

A SFOHNL

A (for availability) <space> SFOHNL (SFO TO HNL)

To go to the next page to view more flights, enter A*. This takes you to the next page of availability

Once you see the flight you want to add to the PNR, you need to select it.

Example…. If you want to select the flight from line 1

Example…. If you need to book seats for 2 passengers in economy from line 1, your entry would be N2Y1 enter

This indicates you N need 2 seats from Y economy class from line 1 of the availability list

After adding this to the PNR, you will need to let SHARES know who requested the change.

In most cases, it is the passenger requesting the change so you would then enter

6P 6 is the indicator and P is for the Passenger enter

Next, “ER” enter " ER” enter. The new segment should appear in the PNR

If you enter *R, you will see the new segment in the PNR

The E-ticket will need to be Synced

If rebooking a Group PNR, you will follow the same steps. The only difference is you will need to let SHARES know it is a Group PNR

Example…You need 12 seats for a group from line 1 of availability

To Rebook a Group, enter N12Y1GNN and then enter

This indicates that you N need 12 seats from Y class from line 1 and it’s a group G that N needs N needs this added to the reservation.

After adding this to the PNR, you will need to let SHARES know who requested the change.

In most cases, it is the passenger requesting the change so you would then enter

6P 6 is the indicator and P is for the Passenger enter

Next, “ER” enter " ER” enter. The new segment should appear in the PNR

*R and you will see the new segment in the PNR

The E-Ticket will need to be Synced